Privacy Policy

1. Introduction

narrator ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered novel reading platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and password when you register
• Profile Information: Optional profile details you choose to add
• Reading Preferences: Your favorite books used to personalize AI generation
• User Content: Comments, ratings, and bookmarks you create
• Payment Information: Processed securely through Polar.sh, our payment provider

2.2 Information Collected Automatically

• Usage Data: Pages viewed, chapters read, features used
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Analytics: Aggregated usage statistics via Umami Analytics
• LLM Performance Data: Aggregated statistics about AI model performance including views, ratings, comments, bookmarks, and credit usage

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Personalize AI-generated content based on your preferences
• Process transactions and manage your credits
• Send service-related communications
• Improve and optimize our platform
• Generate aggregated and anonymized LLM performance analytics and leaderboards
• Display public leaderboards showing AI model performance metrics
• Ensure security and prevent fraud
• Comply with legal obligations

4. AI and Data Processing

Your reading preferences and interaction data may be used to improve our AI models and generate personalized content. This processing is done in accordance with our legitimate interests in providing and improving the Service.

We do not use your personal data to train third-party AI models. Your data remains within our system and is used solely for generating content specific to your account.

4.1 LLM Performance Analytics

We collect and display aggregated performance metrics for AI models used on our platform. This includes:

• All leaderboard data is aggregated and anonymized
• No individual user's specific reading choices or content preferences are revealed
• Metrics help improve AI model selection and overall service quality
• Statistics include total views, average ratings, comments, bookmarks, and credit usage per model

Your interactions with AI-generated content contribute to these aggregated metrics, but your individual activities remain private and are never disclosed.

5. Data Storage and Security

We use industry-standard security measures to protect your information:

• Data is stored securely on Supabase infrastructure
• Encryption in transit and at rest
• Regular security audits and updates
• Access controls and authentication mechanisms

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. While we implement reasonable security measures, we are an individual-operated service and cannot guarantee against all potential security breaches. You are responsible for:

• Using strong, unique passwords for your account
• Maintaining the confidentiality of your login credentials
• Notifying us immediately of any suspected unauthorized access
• Understanding that you use the Service at your own risk

6. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication services
• Polar.sh: Secure payment processing and subscription management
• AI Providers: OpenRouter, OpenAI, Together AI for content generation
• Umami Analytics: Privacy-focused analytics
• Vercel: Hosting and deployment

Each third-party service has its own privacy policy. We encourage you to review their policies.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where required by law.

We may retain removed content and associated data when required for legal compliance, including DMCA procedures and dispute resolution. We may be required to share information with third parties if compelled by legal process, including in response to valid DMCA notices.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to certain processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, please contact us at the email address below.

9. Children's Privacy and COPPA Compliance

Our Service is strictly intended for users 18 years of age and older. We do not knowingly collect, use, or disclose personal information from anyone under 18 years of age. This Service is not directed to children under 13, and we comply with the Children's Online Privacy Protection Act (COPPA).

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information from our systems as soon as possible. If you believe we have collected information from someone under 18, please contact us immediately at the email address below.

Parents or guardians who believe their child has provided personal information to us should contact us to request deletion of such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: jetw@andrew.cmu.edu

When contacting us, please include your username and a description of your request.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold. We do not sell personal information.